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Resolving Complex Business Problems

Symptoms Stand in the Open -- Problems Hide in the Weeds.

Created byBill Welter
BeginnerUpdated Oct 13, 2024

What You'll Learn

  • check_circleHow to define the real problem behind the symptoms you see and sense
  • check_circleHow to evaluate alternative ways to resolve your complex problem.
  • check_circleHow to define and defend your resolution plan.
  • check_circleHow to perform an after-action review of the resolution.
  • check_circleHow to deal with the difficult gap between your as-is situation and the desired to-be resolution.

About This Course

Are you ready to tackle real-world business challenges? This course equips you with the tools to resolve complex problems that go beyond textbook theory. With 90 minutes of video content spread over 11 modules and a downloadable guidebook, you'll work through 37 practical exercises designed to enhance your problem-solving and decision-making skills. Led by industry veterans Bill and Ken, this course dives deep into resolving intricate business issues involving multiple components, stakeholders, and ever-evolving dynamics.

Whether you’re a business leader or a manager, you’ll leave with actionable strategies to identify root causes, develop comprehensive solutions, and drive meaningful change in your organization. Join us to make complex problem-solving a key asset in your leadership toolkit!

Course Content

11 activities • 12 videos • duration: 1h 11m

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An introduction to the problem resolution journey2 videos • 9 min
  • videocamHere's what's in this course
    Duration 1:53
  • videocamIntroduction to the course
    Duration 7:44
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Exploring the problem context and symptoms1 videos • 5 min
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Understanding the problem "givens" and stakeholders1 videos • 5 min
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Defining the goals of problem resolution. What must success look like? 1 videos • 6 min
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Understanding the boundaries and barriers impacting your problem and its resolution1 videos • 4 min
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Diagnosing the real problem; separating symptoms from root causes1 videos • 6 min
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What is the gap between your problem and its resolution and why is it hard to close? 1 videos • 3 min
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Exploring resolution alternatives1 videos • 5 min
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Vetting alternative resolutions to your problem1 videos • 9 min
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Developing and defending your resolution plan1 videos • 7 min
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Implementing your resolution plan 1 videos • 6 min

Your Instructor

Bill Welter

Consulting Business Educator: engineer/consultant/author/teacher

menu_book1 courses
star253 reviews

Bill is a consulting-educator with over 55 years of experience spanning four separate careers:   military (USMC), engineering, business consulting, and education.   He’s a founding Principal of MindPrep Education, a small business that specializes in helping middle managers, emerging business leaders and professionals become better thinkers and leaders. He does this through writing, workshops, team facilitation, and one-on-one coaching. Bill has published six books. ·         He is the lead co-author of The Prepared Mind of a Leader: Eight Skills Leaders Use to Innovate, Make Decisions, and Solve Problems (Jossey-Bass, 2006).   ·         He co-authored Rethink, Reinvent, Reposition: 12 Strategies to Renew Your Business (Adams Media, 2010). ·         He authored an e-book for Adams Media in 2011:   Rightsizing Your Business: Breakthrough Strategies to Create a Flexible and Profitable Business in Any Economy   ·         MindLab II, was published in 2014 to provide short exercises to improve critical thinking. ·         Demystifying Business Strategy was published in 2019. This concise workbook is focused on helping leaders answer six questions that demand solid answers. ·         How to Turn Strategic Concepts into Actionable Strategy was published in 2019. This workbook is focused on understanding twelve factors that determine strategic success and the interrelationships among them.  Bill has an undergraduate degree in Socio-Technical Systems Engineering from the University of Illinois at Chicago and an MBA from DePaul University. Contact: Telephone: (312) 802-6476 or bill.welter@mindprep.com . Offices are in Loveland, Colorado.

Credit Information

What Students Are Saying

4.7 out of 5
Student's Choice
253 reviews
  • LV
    Lucy V.
    starstarstarstarstar

    yes, it matches.

  • RF
    Regina F.
    starstarstarstarstar

    Very good content, but requires a lot of works outside the course. For somebody already graduated from student era it seems a bit much. Overall good.

  • BC
    bruce c.
    starstarstarstarstar

    pretty straight forward

  • MA
    Miroslava A.
    starstarstarstarstar

    Absolutely incredible And right what I need at work these days! Ten star 🌟 course!

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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