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  3. /Emotional Intelligence

Develop your Emotional Intelligence for Success

In this course you will learn how to develop the 5 competencies of Emotional Intelligence from the Mixed Model of EI.

Created byJustine McGrath
IntermediateUpdated Jun 12, 2025

What You'll Learn

  • check_circleLearn what Emotional Intelligence is and why it is so vital to success
  • check_circleLearn how to develop the 5 traits of Emotional Intelligence that matter
  • check_circleLearn how to develop your self awareness to ensure success in your career
  • check_circleLearn two strategies to help you control and manage your emotions.

About This Course

This course offers a comprehensive introduction to Emotional Intelligence (EI) and its impact on both personal and professional success. Focusing on the Mixed Model of EI, you’ll explore the five key traits—Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skills—and learn practical strategies to develop each one.

With the help of two actionable tools and additional resources, you’ll be equipped to manage emotions more effectively, improve your interpersonal relationships, and build a foundation for emotional resilience and leadership. Whether you're aiming to enhance workplace communication or achieve greater self-mastery, this course will guide you step by step.

Course Content

7 activities • 13 videos • duration: 57m

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Section 11 videos • 1 min
  • videocamIntroduction
    Duration 1:29
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Section 21 videos • 2 min
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Section 31 videos • 1 min
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Section 41 videos • 7 min
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Section 51 videos • 5 min
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Section 63 videos • 15 min
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Section 75 videos • 1 quiz • 23 min

Your Instructor

Justine McGrath

Emotional Intelligence Coach and Trainer

menu_book1 courses
star92 reviews

I am an executive coach and trainer who specializes in Emotional Intelligence. I run ProACTive Coaching which provides a 3 step system to leaders, managers and employees. ACT. A stands for assesssment. I provide a psychometric assessment that measures the 8 traits that predict success in the workplace, such as motivation, empathy, self-awareness and resilience. The C stands for coaching. I provide a follow-on coaching programme. The T stands for training workshops. I run training workshops for teams in organisations. The American author on leadership John Maxwell said 'If you want to grow yourself, you have to know yourself.'

Credit Information

What Students Are Saying

4.5 out of 5
Student's Choice
92 reviews
  • IA
    Indra A.
    starstarstarstarstar

    Excellent and insightful course. I did not fully understand emotional intelligence. But, Justine brings it home when she equates it to self-awareness of one's emotions. Thanks Justine!

  • SH
    Sheila H.
    starstarstarstarstar

    Instructor was excellent. Great course and material

  • RC
    Richard C.
    starstarstarstarstar

    This course provides a great overview, as well as, a detailed description of the main components of Emotional Intelligence. It also provides methods to analyze and improve your own emotional intelligence.

  • FT
    Frances T.
    starstarstarstarstar

    Excellent course

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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